- The booking deposit is non-refundable in all cases
- Non-Group Bookings can be cancelled up to 72 hours before scheduled arrival time. Any balance paid outside of the booking deposit is refundable, however cancellations within 72 hours of arrival time will result in the retention of 1st nights rate.
- Group Bookings are defined as 3+ rooms OR 8+ people, and have additional terms and conditions. Please ask for further details.
- If you cancel before the final payment is due 14-21 days before, your deposit may be transferred to another mutually agreed date within 12 calendar months of the original booking date.
- Should you cancel your whole booking or part of the booking after you have paid in full, a 100% cancellation fee will apply